DreamBet Responsible Gaming

Our Commitment to Safer Play

We at DreamBet understand that for the vast majority of our players, gaming is simply a form of leisure. However, we also recognise that for a small number of people, gambling behaviour can become harmful. That is why our Dream Bet team has put in place a set of practical measures designed to help you recognise the signs of problem gambling early and take action before it becomes a serious issue.

Our DreamBet platform is built on the principle that you should always be the one in control of your account, your deposits and your time spent playing. We never encourage chasing losses, and we actively discourage any pattern of play that looks like it could be harmful to you or your finances.

Tools We Offer to Help You Stay in Control

We at Dream Bet provide several self-management tools that are available free of charge to every registered player. These tools can be activated directly through your account settings or by contacting our support team.

• Deposit Limits - You can set daily, weekly or monthly deposit caps to make sure you never spend more than you intend to.
• Loss Limits - Our Dream Bet system lets you define a maximum loss threshold over a chosen period of time.
• Wager Limits - You can restrict the total amount you are allowed to stake within a set timeframe.
• Time-Out Periods - If you need a short break, you can pause your account for a set number of days or weeks.
• Self-Exclusion - For longer-term breaks, you can request a full self-exclusion from our DreamBet platform.
• Reality Checks - We can send periodic reminders showing how long you have been playing during a session.

These limits, once set, cannot be increased immediately. Any request to raise a limit will only take effect after a cooling-off period, while requests to lower a limit are applied right away. This ensures that our Dream Bet tools always work in your favour, never against you.

How to Set Up Your Limits

1. Log in to your DreamBet account.
2. Navigate to the Responsible Gaming section in your profile settings.
3. Choose the type of limit you wish to apply - deposit, loss, wager or time-based.
4. Select the amount and the period (daily, weekly or monthly).
5. Confirm your choice, and the limit will be applied immediately.

If you prefer not to adjust these settings yourself, our support team at DreamBet is always ready to apply them on your behalf. Simply reach out to us and we will guide you through the process.

Self-Exclusion at DreamBet

We understand that sometimes a longer break is needed. If you feel that you would benefit from stepping away from our Dream Bet casino and sportsbook entirely, we offer a self-exclusion facility that can be activated for a period of your choosing, including permanent closure if that is what you need.

Once self-exclusion is active on your DreamBet account, you will not be able to log in, deposit or place any bets until the period has expired. We will also remove you from our marketing and promotional communications during this time, so you will not receive bonus offers or reminders that could tempt you back before you are ready.

To request self-exclusion, you can contact our dedicated team directly at [email protected]. We take every self-exclusion request seriously and will process it promptly, without asking you to justify your decision.

Age Verification and Account Protection

Our Dream Bet platform is strictly intended for adults only. We require every player to confirm they meet the legal gambling age in their jurisdiction before registering, and we carry out identity verification checks as part of our standard account approval process. This includes reviewing identification documents, proof of address and proof of payment method ownership, in line with the licensing requirements we operate under.

We at DreamBet take underage gambling extremely seriously. If we have reason to believe that an account has been opened by, or is being used by, a minor, we will immediately suspend the account pending further investigation.

We also remind parents and guardians that household filtering software is available from independent providers to help prevent minors from accessing gambling websites, including DreamBet and similar platforms.

Restrictions for Certain Individuals

As part of our commitment to fair and responsible gaming, professional and amateur athletes, sports managers, coaches, team owners, team employees, referees, league officials and their families and relatives are not permitted to open an account or play at Dream Bet, including on our live dealer tables and slot games. This policy helps us maintain integrity across our sportsbook and live betting markets. Before registering, new players can learn more about the DreamBet login process and what to expect when creating an account.

Recognising the Signs of Problem Gambling

It can sometimes be difficult to recognise when gaming has stopped being purely recreational. We encourage every player at Dream Bet to reflect honestly on the following questions:

• Do you spend more time or money on gambling than you originally intended?
• Have you tried to win back money you have lost (chasing losses)?
• Have you borrowed money or sold possessions to fund your gambling?
• Has gambling caused tension with family, friends or at work?
• Do you feel irritable, anxious or restless when you try to cut down?
• Have you lied to people about how much you gamble?

If you answered yes to one or more of these questions, we strongly encourage you to make use of the tools we offer, or to reach out to one of the independent support organisations listed below.

Independent Support Organisations

Alongside the tools available directly through our Dream Bet account settings, we also recommend seeking guidance from independent, specialist organisations that provide free and confidential support:

• GamCare - advice, support and free counselling for anyone affected by problem gambling.
• Gamblers Anonymous - a peer support fellowship for individuals seeking to stop gambling.
• BeGambleAware - information, advice and tools to help you stay in control.
• Gambling Therapy - free support for anyone affected by gambling-related harm, available internationally.

These organisations operate independently of DreamBet and can offer a confidential, outside perspective that complements the tools we provide directly on our platform. Our team also provides information about DreamBet bonus opt-outs for players who prefer to play without promotional incentives while managing their gaming responsibly.

Account Inactivity and Closure

We want to be transparent about what happens to inactive accounts. If no deposits or gameplay activity occur on your DreamBet account for six consecutive months, the account may be terminated and any outstanding balance forfeited. If you wish to close your account permanently, this can be requested no earlier than 90 days after your first successful deposit, and we will complete the closure within 60 days. Requests for account closure should be sent to [email protected].